Shipping Policy

Last updated: 31 October 2026

TrionexPro delivers across India. This policy explains our delivery charges, timelines, and what to do if something goes wrong.

1. Where we deliver

We ship to all serviceable pincodes in India through trusted courier partners. If your pincode is not serviceable, we will let you know at checkout or by phone or email.

2. Delivery time

Orders are delivered within 5 to 10 business days from the date your order is confirmed. This includes processing, printing (for customised items), and transit.

Delivery to remote areas, hill regions and some north-eastern states may take a few days longer. Bulk orders and large custom orders may need extra production time, and we will confirm the date when you place the order.

3. Shipping charges

The delivery charge is shown at checkout before you pay.

4. Cash on Delivery (COD)

Cash on Delivery is available on eligible orders and serviceable pincodes for a COD charge of ₹20, added at checkout. COD may not be offered on customised or bulk orders, which are paid in advance. Please keep the exact amount ready when the courier arrives.

Before dispatch, we will confirm the order on WhatsApp. After confirmation only we will dispatch and  partial payment is required.

5. Order tracking

Once your order is dispatched, we will send you the courier name and tracking number by email, SMS, or WhatsApp. You can use it to follow your parcel on the courier’s website.

6. Delivery address

Please check your address, pincode, and phone number carefully before placing the order. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address. If you need to change your address, contact us on WhatsApp at +91 9667867933 before the order is dispatched.

7. Failed delivery attempts

If the courier cannot reach you after multiple attempts, the parcel may be returned to us. We will contact you to arrange a re-delivery, which may involve an extra shipping charge. For COD orders, repeated refusal of delivery may lead to future orders being limited to prepaid payment.

8. Damaged or missing parcels

Please check the parcel when it arrives. If the package is open, torn, or damaged, do not accept it, or note it on the delivery receipt. If you find a problem after opening it, contact us within 48 hours of delivery with your order number and clear photos and an unboxing video. Our Return and Refund Policy explains how we will help.

9. Delays

We aim to deliver on time, but delays can happen due to weather, public holidays, strikes, festival or sale-season volumes, or courier issues beyond our control. We will keep you updated and help resolve any delay.

10. Contact us

For shipping questions,  WhatsApp us at +91 9667867933.